Diagnostics
Find the fault before you spend anything
Every one of these came out of a real Sammamish service call. They cover what the symptom actually means, what is worth checking yourself, and the point at which a visit is the cheaper option.
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Why Sammamish Ice Makers Scale Up and Seattle's Don't: 3 to 6.5 Grains of Well Water on the Plateau
Compiled by Marta Fennimore Sammamish Plateau Water draws mainly from its own groundwater wells and reports a blended hardness of about 3 to 6.5 grains per gallon, several times Seattle's surface supply, so mineral scale is the default first hypothesis for a slow Sub-Zero ice maker anywhere on the plateau. Open the write-up -
Sub-Zero Wine Cooler Zones Drifting Apart: What to Check
Compiled by Marta Fennimore When the upper zone of a Sub-Zero wine unit holds and the lower one will not come down, the cause is usually airflow, a tired door seal or a single failed sensor — not the compressor. Here is how to tell which. Open the write-up -
Sub-Zero Freezer Frosting Over Again? Read the Ice First
Compiled by Marta Fennimore Frost that returns within weeks of a manual defrost is almost never a door left open. Here is how to read the ice pattern in a Sub-Zero freezer column and work out which part of the defrost circuit has quit. Open the write-up
Book a service call
Tell us the model and what it is doing
Two lines is usually enough to know which parts to load. Calls placed before noon on the Sammamish plateau are normally seen the same day.
- On site 8:00 am – 8:00 pm, seven days · phone answered 24/7
- $89 service call, credited against an approved repair
- Klahanie · Pine Lake · Sahalee · Trossachs
