Sub-Zero · Sammamish
Ice Maker Repair
Empty bins, hollow cubes and leaks from the fill line on Sub-Zero clear-ice and standard ice makers.
What people describe on the phone
- Bin has been empty for days and the arm is definitely down
- Cubes come out hollow, half-size or fused into one lump
- Ice tastes stale or smells of whatever is in the freezer
- A thin skin of ice creeping across the bottom of the ice bin
What the assessment covers
Cabinet and evaporator temperatures logged, the defrost circuit run through a full cycle, airflow and door seals checked, and the sealed system read under gauges when the symptoms point there. It ends with the actual cause and a firm parts-and-labour figure to put it right — the ranges further down are what that work has come to on Sammamish kitchens.
What it costs
Repair prices on the plateau
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Below is what the work itself has come to on Sammamish kitchens, as ranges rather than single numbers. After the diagnosis you get one firm parts-and-labour figure for your own unit, in writing, before anything is opened up — and once you have agreed it, that is the figure on the invoice.
- Door gasket or seal replacement
- $300–$630
- Evaporator or condenser fan motor
- $330–$720
- Defrost heater, thermostat or sensor
- $300–$690
- Ice maker, water valve or supply line
- $260–$740
- Electronic control board
- $400–$940
- Compressor or sealed-system repair
- $1,460–$3,380
- Replacing the unit insteada comparable built-in replacement, before installation and cabinetry work
- $11,550–$20,400
Where a job lands inside its range is decided by the part your model takes, whether the unit has to come out of its cabinetry to reach the fault, and whether a component has to be ordered against your serial number. If the repair is not worth it against the value of the unit, you will hear that first.
From the plateau
What Sammamish customers actually said
Collected after the invoice, edited only for length.
4.9 / 51,520 reviews
Bin sat empty the better part of two weeks with the arm plainly down. The shut-off sensor was telling the module it was full. Diagnosed in half an hour, part fitted, ice again by that evening.
Perry V.KlahanieApr 2026 Our ice had started tasting of whatever was sitting in the freezer. New filter, sanitized bin, and then the real culprit: a split bin gasket washing freezer air over the cubes. Four because I chased the follow-up.
Yolanda C.Pine LakeJun 2025 A skin of ice kept forming across the base of the bin and locking the batch into one slab. The drain line had partly iced over. He thawed it, checked the pump, and leveled the unit.
Duncan M.TrossachsJun 2026
Book a service call
Tell us the model and what it is doing
Two lines is usually enough to know which parts to load. Calls placed before noon on the Sammamish plateau are normally seen the same day.
- On site 8:00 am – 8:00 pm, seven days · phone answered 24/7
- $89 service call, credited against an approved repair
- Klahanie · Pine Lake · Sahalee · Trossachs
