Contact
Book a service call
Two ways in, and both reach the same schedule. The phone is fastest — most Sammamish calls placed before noon get a same-day slot — and the booking page is open whenever you are.
- Phone (425) 610-8986 Answered 24/7
- Hours on site 8:00 am – 8:00 pm, seven days The crew works those hours; the line is answered 24/7.
- Service call fee $89 flat Credited in full against an approved repair.
- Coverage Klahanie · Pine Lake · Sahalee · Trossachs Everywhere else on the Sammamish plateau too.
Where the model number is
Open the fresh-food door and look at the upper left frame, behind the top drawer on a freezer column, or on the back of the grille panel on undercounter units. It saves a return trip for parts.
Pick a slot online
The booking page shows the openings left on the Sammamish route and holds the one you choose. It takes about a minute.
Book onlineor call (425) 610-8986 — answered 24/7
Have these ready
- Model and serial from the plate inside the door
- Which unit it is — refrigerator, freezer, ice maker, wine cooler
- What it is doing, and roughly how long for
- Your neighborhood on the plateau
$89 service call, credited in full against an approved repair.
From the plateau
What Sammamish customers actually said
Collected after the invoice, edited only for length.
4.9 / 51,343 reviews
Cubes were coming out hollow and then fusing into one lump. The inlet screen was half blocked, so the fill tube kept freezing. Screen cleared, tube heater replaced, and he stayed for two harvests.
Winnie F.SahaleeSep 2025 The fridge column had drifted to 48°F over a weekend. He pulled the back panel, found a seized evaporator fan, and had the motor with him. Ninety minutes, and he showed me the temperature coming back down.
Marcy L.KlahanieSep 2025 It had run without a pause for a month and you could feel the heat standing beside it. Choked condenser, one seized fan. After the clean and a new motor it cycles properly again.
Gwen H.SahaleeMay 2026