Sub-Zero · Sammamish
Freezer Repair
Frost sheets, soft ice cream and drawers that will not seal on Sub-Zero freezer columns and drawer units.
What people describe on the phone
- Thick frost building on the back wall within a week of defrosting it
- Ice cream going soft even though the display still reads 0°F
- Freezer drawer springing back open or icing to the frame
- Compressor running constantly and the kitchen feels warm beside it
How the visit works
The service call is a flat $89 and covers the full assessment — temperatures logged, defrost circuit run through a cycle, airflow and seals checked, and the sealed system read under gauges when the symptoms point there. You get a firm parts-and-labour number before anything is opened up, and the $89 comes off it in full when you approve the repair.
From the plateau
What Sammamish customers actually said
Collected after the invoice, edited only for length.
4.9 / 5597 reviews
Frost kept coming back and two earlier visits by somebody else only ever scraped it away. This time the drain trough was iced solid and the door sat a hair out of square. Both put right.
Sloane K.TrossachsDec 2025 A sheet of frost on the back wall days after I defrosted the whole thing by hand. He metered the defrost heater, found an open circuit, and had the replacement on the van. None since.
Nate B.SahaleeMar 2026 Freezer was frosting over every couple of weeks. He traced it to a defrost terminator rather than just scraping the ice out and calling it done. Six months on, no frost at all.
Andrew T.KlahanieAug 2025
Book a service call
Tell us the model and what it is doing
Two lines is usually enough to know which parts to load. Calls placed before noon on the Sammamish plateau are normally seen the same day.
- On site 8:00 am – 8:00 pm, seven days · phone answered 24/7
- $89 service call, credited against an approved repair
- Klahanie · Pine Lake · Sahalee · Trossachs
